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Insurance

As a courtesy, our office will help determine your insurance coverage for our services and bill your insurance when applicable. Doctors’ orders are required for insurance billing.

Our in-network providers

  • Aetna
  • Amerigroup
  • Bluecare
  • Blue Cross Blue Shield of Tennessee
  • CIGNA
  • CoverKids
  • Tenncare Select
  • Humana
  • United Healthcare River Valley
  • United Healthcare

& others!

Frequently Asked Questions

  • What services do you provide?

    We provide speech and occupational therapy for children and adults.

  • How do I know if my child needs therapy?

    If you have any concerns about your child’s speech, language, motor, or feeding skills, please call our office to schedule an evaluation.
    Our office number is 865-693-5622.

  • What are your hours?

    Monday – Friday from 8:00 a.m. – 5:00 p.m.

  • What locations does Sidekick serve?

    Johnson City, Morristown, Lenoir City, Maynardville, and Dandridge.

    We also serve Tenncare children in the following school systems:
    Carter County, Cocke County, Etowah City, Greene County, Grainger County, Hamblen County, Hancock County, Johnson City Schools, Lenoir City, Rogersville City Schools, Scott County, Union County, Norris Academy.

  • What happens during an evaluation or screening?

    Our evaluations range from brief screenings to more formal assessments to determine if a patient is developing speech, language, and motor skills appropriately. Results act as a baseline to measure patient progress and assess whether a patient needs treatment.

  • How long will an evaluation take?

    Depending on the client’s age and the type of tests given, the evaluation will take 30 minutes to 2 hours on average.

  • Will I get a written report of the evaluation?

    You will receive a written report describing the outcome of the evaluation. The speech pathologist or occupational therapist will prepare this report after the evaluation/testing is completed.

  • How long can my child receive services?

    Availability of services is determined by your insurance carrier. When the services are approved, the insurance company (including TennCare) can allow services to continue until your child is re-evaluated and shows language/communications skills that are appropriate for your child's age level.

  • Is Sidekick a Tennessee Early Intervention System (TEIS) vendor?

    Yes, we serve children from birth to age 3 children in our office, homes, pre-schools, and daycares in Knox County and many others in East Tennessee.

  • Are you in-network with Medicare for adult services?

    Not at this time.

  • Why is Sidekick different?

    Sidekick Therapy Partners provides patients with high-quality, individualized speech and occupational therapy. Having a sidekick means a patient is never alone. Our therapists help them conquer every obstacle along the way.

Have more questions? Get in touch!

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